The Diagnosis

A medical appointment. Complex words. A page of results to take home.

Diagnosis · Family · Nurse-led Clarity

Bedside nursing expertise · HIPAA-conscious · Health literacy & advocacy — in conjunction with your physician team

Private nurse concierge · By membership

Healthcare is complicated.Understanding it shouldn't be.

Private nurse concierge services helping individuals and families confidently navigate healthcare through personalized education, advocacy, and care coordination — always alongside your physician team.

  • Dedicated concierge RN
  • 24 hr response time guaranteed
  • We educate, never diagnose
A nurse gently explaining care instructions to a patient

"What does this diagnosis actually mean?" — the first question we answer, in plain language, together.

Why we exist

Healthcare wasn't designed to be confusing — but for many people, it is.

Patients often leave appointments overwhelmed by unfamiliar terminology, discharge instructions, medication changes, and unanswered questions. Proxymal Care is your private nurse concierge — a calm, knowledgeable guide who helps you understand your care and confidently participate in every decision.

  • Medical jargon
  • Short appointments
  • Information overload
  • Medication confusion
  • Caregiver stress
  • Hospital discharge

How we help

Three ways we bring clarity to your care.

Understand

  • Medical terminology
  • Lab explanations
  • Medical document review
  • Medication education

Prepare

  • Appointment preparation
  • Hospital discharge review
  • Treatment planning
  • GLP education

Navigate

  • Healthcare advocacy
  • Family caregiver coaching
  • Care coordination
  • Chronic disease education

Healthcare was never meant to be navigated alone.

The Six Pillars of Proxymal Care

Six ways we bring clarity, confidence, and calm to your care.

Nurse-led education, advocacy, and coordination — always in collaboration with your physician team, never in place of it.

Healthcare Education & Translation

Transforming complex medical terminology into clear, everyday language. We help you understand diagnoses, procedures, laboratory results, imaging reports, medications, and treatment plans with confidence.

Personalized Appointment Support

Helping you prepare before every appointment and ensuring you understand what comes next. From organizing your medical history and questions beforehand to reviewing your care plan afterward, we help you make the most of every visit.

Care Coordination & Healthcare Navigation

Providing guidance through every stage of your healthcare journey. We assist with follow-up planning, medication organization, medical document review, referrals, hospital transitions, and communication preparation for your healthcare team.

Chronic Disease & Wellness Coaching

Personalized education and ongoing support for individuals managing chronic conditions, including diabetes, heart failure, COPD, kidney disease, stroke recovery, cancer treatment, and other long-term health concerns.

Family & Caregiver Support

Empowering caregivers with practical education, disease-specific guidance, communication strategies, and resources to confidently support their loved ones throughout the continuum of care.

Concierge Specialty Programs

Premium nurse-led concierge services designed for specialized healthcare needs, including GLP-1 therapy education, self-administration coaching, medication support, and individualized wellness programs — all in collaboration with your existing healthcare providers.

Brand pillars

The values behind every conversation.

Read our philosophy & mission
  • 01

    Education

    Clear, evidence-based information you can actually use.

  • 02

    Compassion

    Warmth and empathy for the hardest moments in a health journey.

  • 03

    Advocacy

    A steady voice in your corner — alongside your care team.

  • 04

    Integrity

    Honest guidance, transparent boundaries, quiet professionalism.

  • 05

    Clinical Excellence

    Grounded in years of bedside nursing knowledge and practice.

  • 06

    Responsible Innovation

    Technology that stays understandable and human.

FAQs

Straight answers about scope, safety, and support.

Read all FAQs

Do you replace my doctor?

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No — we are nurse-led education and advocacy that works alongside your physician team. We do not diagnose or prescribe.

Can you help with GLP-1 medications?

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Yes. We coach on administration, side effects, nutrition, and follow-up for GLP-1 therapy your physician has prescribed.

Do you help track prescriptions and follow-up?

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Absolutely — refills, titration, side effects, and organized notes for your next physician visit.

Membership

Steady support, priced for peace of mind.

Cancel anytime. All plans include access to a licensed nurse and secure, HIPAA-conscious communication.

Essential

For proactive individuals

$99$79/month

Save 30% — limited-time founding rate

  • Guaranteed 24-hour response time
  • Monthly education session
  • Healthcare navigation guidance
  • Plain-language document review
Sign up
Most popular

Premium

$249$175/month

Save 30% — limited-time founding rate

  • Everything in Essential
  • Virtual nurse concierge visits
  • Appointment prep & post-visit debriefs
  • Follow-up & prescription tracking
  • Family meeting facilitation
Sign up

VIP

For complex or ongoing care

$599$299/month

Save 30% — limited-time founding rate

  • Everything in Premium
  • Hospital coordination support
  • GLP administration coaching
  • Caregiver coaching program
  • Priority concierge access
Sign up

One-time services also available: medical record review, discharge review, procedure prep, family education sessions.

Who we serve

One trusted partner. Many kinds of care.

Individuals & Families

Adults, older adults, parents, and caregivers navigating a diagnosis or complex care.

Hospitals

Reduce readmissions, strengthen discharge education, and improve satisfaction scores.

Physician Offices

Extend patient education and transition management beyond the exam room.

Home Health Agencies

Reinforce medication safety, family support, and disease coaching between visits.

Insurance Plans

Health literacy and member engagement programs backed by RN expertise.

Employers

Healthcare navigation and benefits education as a meaningful wellness benefit.

Bring a private nurse into your corner.

Schedule a discovery call and we'll listen first, then recommend the right level of concierge support — always alongside your physician team.

Nurse-driven, physician-partnered. Proxymal Care is a registered-nurse–led education and advocacy service. We do not diagnose, prescribe, or replace your physician or care team. All education supports health literacy, informed advocacy, and works in conjunction with your providers toward your optimal health.